Level 1 PC
Residential - Business Computing Solutions

I.T. Services & Support Company



We take the stress out of computing

With over 17 years of experience, fully insured, we provide a diverse range of services and support for residential and small businesses.
How can we help you today?
(585) 632.3030

Remote Support

Repairs while you are at home.
Remote Support
$40 per session

Onsite Services

Save Time and Eliminate Travel
Onsite Services
20 mile local radius FREE

Business Class Support

Prompt, Professional Services
Business Class Support
$65 per hour / on-site

Maintenance Plan

Total Care Package
Maintenance Plan
Monthly service / billed annually

Virus / Malware Removal

*Per Device
$49.99 *With Virus & Malware Software Purchase*

Computer Diagnosis

*Per Device*
$39.99 *Free With Authorized Repair*

Computer Tuneup

*Per Device*
$19.99 *Remote Support add $40.00*

AntiVirus Software

*Per Device / Per Year*
$39.95 *Protect Against Threats*
"We provide superior support, support leads to productivity,
productivity leads to success!"
Who are we?

We're level1pc

Locally owned since 2011 and a 2017 Super Service Award winner, we offer on-site and remote computer repair services, along with virus protection/removal, home automation, video monitoring systems, data recovery, and other related services.

Every service is fully covered, as our company is fully insured, reliable, and our work is trusted. We are so confident with our services, there is “no fee guarantee” if we cannot fix the problem. All of our repairs come with a 30-day guarantee.

Vast service areas covered, as our company is based out of Brockport, NY. Supporting all make and model computers, we also offer prompt pick-up and drop-off services with the fastest turnaround times around.

Exceptional virus removal service includes security and maintenance software and we also provide support for lost or deleted data, recommending back up data storage options to prevent it from happening in the future.

Leader in providing priority and exceptional service to our clients. There isn’t a service we can’t provide, so give us a call today!

Providing a Broad Range of Services

We are a one stop shop for all your needs.

  • Desktop Repair
  • Laptop Repair
  • Computer Tune-Ups
  • Computer Updates
  • Website Support
  • Virus / Malware Removal
  • Computer Diagnostics
  • Virus Software & Protection
  • Internet Security Setup
  • Computer Software Support
  • Specialty Software
  • Networking Support
  • Laptop & Desktop Upgrades
  • Hardware and Software installation
  • Support for Residential & Business
  • Wireless Router Setup
  • Security Surveillance
  • Printer/Fax Setup or Repair
  • Remote Support
  • On-Site Support
  • Data Backup Solutions
  • Data Recovery
  • Website design / Hosting
  • Surveillance Security Systems




Apple Computer Repair & Support Services

Apple certified since 2011 for all your Mac repairs.








• Apple Technical Support
• Apple Repair / Troubleshooting
• Apple Setup / Installation
• Apple Training / Tutoring
• System Security Testing
• Airport Wireless Networking
• Hardware Upgrades / Installation
• Software Upgrades / Installation
• Operating System Updates / Installation
• Anti-Virus Installation / Removal
• Apple Motherboard (Logic Board) Replacement
• Apple Memory Upgrades

We Are Experts In Data Backup and Recovery

Offering quality data recovery and backup options, technical expertise and advice to protect your valuable data.

Backups, Disaster Recovery and Prevention

Planning for the worst-case scenario is key for retaining your important computer data (pictures, documents, videos, etc). You already know how crucial your data is. So do we. One of the most important things we do for our customers is make sure that they are adequately planning for the worst-case scenario.

We are able to help, suggesting alternate storage options for your data, from local backups on-site/off-site, even cloud subscriptions. We have a complete data tool set and experience to recover your lost or encrypted data from being lost forever.

Level1pc is conscious of these and many other scenarios and we can help provide solutions for the most common problems you might face.

We Offer Storage Media Recovery

Memory Card: SD/miniSD/mircoSD card, SDHC, CF/Xd card, MMC, etc.
Flash Drive: USB drive, Thumb drive, Jump drive, etc.
Hard Drive: SSD, HDD, Hybrid
Removable Drive: External SSD, USB stick, Mobile phone, Digital camera, etc.
Laptop & PC: Windows and Mac computer made by Apple, Dell, HP, Lenovo, Toshiba, etc.
Other Storage Media: iPod, iPad, Kindle tablet, Surface Pro, etc.

Security Surveillance Solutions

Providing support for existing systems, upgrades or full installation of high quality video surveillance systems for home or business.
Let us help you find an accurate system for your location. Free estimated quotes available or schedule an on-site survey for an exact cost on your project.
On-Site travel fee applies, we do not price match or provide job bids.